Our aim is to satisfy all our customers and we will always do our best to serve your needs as well as possible. However, if you are in any way dissatisfied with our services or products, you can submit a complaint. We will do everything we can to deal with your complaint as quickly as possible. Call our Customer Service +44 1600 800025 or contact us via the contact form. Describe your complaint and we will look for a solution to the problem.