Below you will find the frequently asked questions that have to do with general things. Can’t find your answer here? Please contact our customer service.
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1. How do I choose the right size of ski clothing?
Sometimes it is difficult to choose the right size online for your ski clothing. We try to help you as much as possible. The ski jackets keep in mind that you still wear clothing under the jacket, so you can just order your normal size. Because of course not every brand is the same size, we let all our models fit the products, that way we know how an article falls.
We indicate for each product how it falls. If it says that the article is 'normal', you can simply order your normal size. If the article is a size larger, then it is better to order a slightly smaller size.
2. Which size of gloves do I need?
Measure the length in centimeters from the tip of your middle finger to your wrist. Then look in the size chart which glove size you need. When fitting ski gloves, always make sure you wear them properly. Are the tips of the glove just a few millimeters longer than your fingertips and does it fit well without your hand getting trapped? Then you have the right size!
3. How do I choose the right size ski helmet?
To determine the size of your ski helmet, you can measure your head yourself. You measure the largest size of your head for this. You do this just above your eyebrows and the widest point on the back of your head. The size (in centimeters) determines the size of your helmet.
4. How do I calculate my ski shoe size?
Sometimes it is difficult to find the right size ski shoe, the one time the size is indicated in Centimeters, the other time in Inches. And so you also have US sizes and EU sizes. In the diagram below you can easily read which ski boot size you should have. In addition, we also made an instructional video about measuring your feet for the right ski size.
5. Which size of ski poles do I need?
To find out which size ski poles you need you can view the instruction clip below.
6. How do I maintain my skis?
It is important to maintain your skis well. You can have your equipment maintained by someone else, but you can also wax and grind your skis yourself. For this we have different products in our range.
The sides of the skis have to be sharpened, so that you have grip and good steering again. Snow quickly makes the edges blunt.
7. How do I maintain my ski clothing?
Extra care needs to be taken when washing ski wear. Waterproof clothing should never be washed using ordinary detergent. A cleaner specifically designed for technical ski outwear is recommended for washing ski wear.
Allow the washing machine to run through the complete wash and rinse cycle at 30 degrees. Remember to always check the label of your garment for exact care details. Ski wear is made of special technical fabrics that should never be washed using ordinary detergent or fabric softener. Once washed your ski jacket, let it air dry of if the care instructions allow it can be tumble dried on a low to medium heat. Do not dry your ski jacket by hanging it over a heat source as this can damage the waterproof/breathable coating. SkiWebShop offers you a wide range of impregnation and cleaning products that help maintain waterproof and breathable properties of your ski wear.
- Down jackets
- Softshell jackets
- Thermal wear
8. How do I keep my ski goggles clean?
your ski goggles if you go wrong. Always use a special eyewash cleaning cloth.
9. What is the difference between a softshell and hardshell jacket?
Softshell jacket is also called a jacket and vest in-one. Softshell jackets offer good protection against the wind and repel light rain, snow or drizzle. For heavy rain it is better to choose a hardshell jacket. When you are walking or biking on a cold day, put a sweater or a fleece jacket under your softshell for more warmth. A softshell jacket is very comfortable, lightweight and it offers optimal freedom of movement.
A hardshell jacket provides great protection in bad weather conditions. Hardshell is waterproof and windproof, thus a perfect choice during stormy weather. Ventilation elements help distribute perspiration vapour to the outside. Hardshell is an excellent jacket during heavy wind or storm. The fabric is not stretchy, so choose your size carefully.
10. What is water column?
You can find the value of water column in the description of the product. The water column indicates how waterproof the fabric is. The higher the value of the water column the more water pressure a jacket can withstand before it soaks through. Waterproof ratings are measured at laboratories: a column of water with a diameter of 2.5 cm is placed on top of a fabric and the level at which the water begins to seep through is recorded. The results are measured in mm; as such a 5,000mm rating means that the water has permeated through the fabric at the 5,000mm level so it is not as waterproof as a fabric with a 10,000mm resistance.
A standard waterproof rating is about 5,000mm , but in general this will only be rainproof and not waterproof.
11. What is breathability?
Breathable jackets will allow perspiration to escape, without becoming damp and cold. The higher the breathability the better moisture will be transported to the outside. The level of breathability is recorded in grams of water vapour per square meter (g/m2) and it is measured over 24 hours. A higher level of breathability will mean a higher “g” rate. A standard fabric might rate at 5,000g where as a higher end product could reach up to 20,000g.
12. What kind of ski goggle lenses are there?
There are a number of ski goggle lenses available for skiers. Of all your ski accessories goggles are one of the most important since they can seriously impact your visibility on the slopes. Some of the ski goggles have replacement lenses. Other ski goggles have lenses that adapt to weather conditions. S1 lenses are the best for bad weather conditions, S2 lenses are suitable for cloudy weather while S3 lenses are designed for sunny days.
13. Are there skigoggles/visors for over your normal glasses?
Of course, you can see these goggles with the word OTG in the title. OTG means Over The Glasses. So in this case the skigoggles and the visor of the helmet can be worn over the glasses. These OTG skigoggles and visors have more space between the glasses and the face, that normal glasses fit underneath.